How did I get here?

SUMMARY STATEMENT

I am fortunate to have learned from some of the best and brightest in several industries and to have spent my formative years as a professional working in one of the greatest restaurants in the United States, Commander's Palace in New Orleans. It was then that I learned what traditional southern hospitality meant to the clientele of that historic institution and there that I would discover many things about the person I would become over the next decade. I forged lifelong friendship, met mentors and inspirational leaders, developed skills that continue serving me well to this day; all while trying to have a bit of fun in the process! I look forward to continuing to grow my social and professional networks by meeting with like-minded individuals and organizations.

Current Instructional Assignments

(6) SPTE440-Q01-SPRING-2022: SPTE Business and Finance (Distance, Intl.)

(6) SPTE440-004-SPRING-2022: SPTE Business and Finance (In Person)

(6) SPTE550-Q01-SPRING-2022: The Business of Esports (Distance, Intl.)

(6) SPTE550-001-SPRING-2022: The Business of Esports (In Person)

Previous Instructional Assignments

(5) SPTE440-Q01-FALL-2021: SPTE Business and Finance (Distance, Intl.) - 4.42 Global Student Rating

(5) SPTE440-004-FALL-2021: SPTE Business and Finance (In Person) - 4.42 Global Student Rating

(5) SPTE550-Q02-FALL-2021: The Business of Esports (Distance, Intl.) - 4.82 Global Student Rating

(5) SPTE550-002-FALL-2021: The Business of Esports (In Person) - 4.82 Global Student Rating

(4) SPTE550-Q02-SPRING-2021: The Business of Esports (Distance, Intl.) - 5.0 Global Student Rating

(4) SPTE550-002-SPRING-2021: The Business of Esports (In Person) - 4.52 Global Student Rating

(3) SPTE550-002-FALL-2020: The Business of Esports (In Person) - 4.58 Global Student Rating

Previous Instructional Assignments

(Semesters 1 & 2) SPTE274-J10-FALL-2019: Computer Applications in Hospitality, Retail, and Sport Management (Haynes)

(Semesters 1 & 2) SPTE274-J11-FALL-2019: Computer Applications in Hospitality, Retail, and Sport Management (Sands)

CERTIFICATIONS/ACHIEVEMENTS

Josie Greco LaNasa Memorial Scholarship in Business Administration

• • Fall 2017

  • Endowed Scholarship - LaNasa-Greco Foundation

Certified Associate in Project Management # 1992575

• • December 2016

  • Project Management Institute

Certified Quality Improvement Associate # 11848

• • June 2016

  • American Society for Quality

PROFESSIONAL WORK EXPERIENCE

Compliance Examiner, January 2017 to August 2019

Louisiana Office of Financial Institutions – New Orleans District Office, New Orleans, LA

Job Type: 40 hours per week, Full-Time

FDIC Sponsored Training

Introduction to Examinations School February 2018

Financial Institution Analysis School December 2018

Asset & Liability Management School June 2019

Compliance Examiners perform a sophisticated analysis of the strength of the underlying business of state-chartered banks. They assess the risk associated with various components of a bank's financial condition including but not limited to: Capital adequacy, Assets Quality, Management Capability, Earnings, Liquidity (also called asset liability management), and Sensitivity (sensitivity to market risk, especially interest rate risk)

Bank examiners receive a broad base of exposure to the numerous products, activities, and management styles and practices in banking. Examiners do not get “pigeon-holed,” they learn to understand how the different departments of the bank function together. Experienced examiners have tremendous analytical ability in the areas of bank performance and credit evaluation. Most examiners can give real, personal experiences of why it is important to analyze beyond the numbers. Examiners can hone their management skills, while serving as the Examiner-in-Charge, overseeing and being responsible for the examination.

Finance and Administrative Manager <-- Bookkeeper, Aug 2015 to January 2017

The Law Office of John W. Redmann, Gretna, LA

Job Type: 40 – 50 hours per week, Full-Time

Interact with hundreds of vendors and healthcare providers while scrutinizing all aspects of a $1 million+ budget. Monitor $5 million+ of annual settlement deposits and disbursements, held in an IOLTA trust account. Audit activity associated with 6 bank accounts; regularly reconciling financial institution control documents as well as maintaining appropriate cash balances and monitoring cash flows daily. Coordinate with senior management to perpetuate a culture of efficiency, waste elimination, and cost savings. Achieved significant cost reductions in multiple functional areas, designed easy-to-use systems for subordinate employees' routine functions, and facilitate proper execution of peripheral financial tasks of 4 departments.

OTHER WORK EXPERIENCE

Project Associate and Expense Analyst, May 2015 through July 2015

Supreme Court of Louisiana via Robert Half International, New Orleans, LA

Job Type: 35 – 40 hours per week, Full-Time, Temporary Project Assignment

At the direction of the system administrator, perform on-site testing of an Enterprise Resource Planning system rollout and coordinate with the project managers, ensuring the smooth performance of the subject modules. Enter the significant volume of initial data necessary for continuity of information flow required by the client. Sort, process, and reconcile - when necessary - an 11-month backlog of privileged data for accounting services.

Banquet Captain <-- Bartender <-- Front Waiter <-- Service Staff, June 2007 to February 2015

Promoted on multiple occasions.

Commander’s Palace Restaurant, New Orleans, LA

Job Type: 40 – 55 hours per week, Full-Time

Develop meticulous customer service skills and an attention to detail. Learned what it meant to be accountable for my actions, how to maintain composure under duress, as well as best practices for interacting with direct reports, management, and ownership in an emotionally and conversationally intelligent manner. Acquired and enhanced the following traits: Adaptability, Coaching, Mentoring, Organization, Persuasion, Providing Feedback, Sense of Urgency Teaching, Team Building, Time Management, Training – to name a few.

Self-Description (alphabetical):

Adaptable, Analytical, Attentive, Composed, Creative, Curious, Dependable, Determined, Disciplined, Efficient, Empathetic, Enthusiastic, Humorous, Logical, Loyal, Mature, Personable, Persuasive, Productive, Respectful, Tactful, Tall.

Technical Skills:

Writing & Editing, Communicating, Analyzing Financial Documents, Auditing & Determining Regulatory Compliance, Communication, Microsoft Office Suite: Excel (very high), Word, PowerPoint; Financial Software; Statistical Software; Git/GitHub.

Curiosity Learning: Ruby/Ruby on Rails; SQL (interfacing with relational databases); JavaScript; HTML; and CSS, among others…